Installation & Technical Support
If you have questions about installing a product, check our Installation Instructions
We've assembled a Technical Information section where you can learn more about our products and related subject matters.
If still have questions please use the Contact Us page.
Stock Status
Unfortunately, we can't give estimates for when products will be in stock.
Orders
If you've placed an order and have an issue, you can open a ticket by clicking here.
Shipping
For information on Shipping Services and anything related to package delivery, please refer to our Shipping Policy.
Returns and Refunds
For information on Returns and Refunds, please refer to our Refund Policy.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Taxes & Fees
International shipments are subject to import taxes and may require you to pay additional import fees when it arrives in your country. Abandoned packages due to import taxes not being paid are not eligible for a refund.
Certain items may be charged a 15% Restocking Fee
Privacy Policy
We collect only the information necessary to process orders, provide customer support, and comply with applicable legal requirements. We do not sell customer information to third parties.
You can click on the Privacy Policy to learn more.